Payment and Billing Policy
1. Default Currency
All transactions on our store are processed in United States Dollars (USD). Prices displayed on our website are in USD unless otherwise stated.
2. Accepted Payment Methods
We accept a variety of payment methods to provide a seamless checkout experience. The following payment methods are currently supported:
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Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
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Digital Wallets: Google Pay, Apple Pay, and ShopPay.
3. Order Processing & Payment Authorization
All orders must be paid in full at the time of purchase. Your payment will be authorized and processed securely through our payment gateway. If a transaction is declined, please check with your bank or payment provider.
4. Refund & Return Policy
We offer a 30-day return and refund policy on all our products. If you are not satisfied with your purchase, you may request a return within 30 days from the date of delivery.
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Items must be unused and in their original packaging.
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Refunds will be issued to the original payment method after the returned item is received and inspected.
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Shipping charges for returns may apply unless the item is defective or incorrect.
5. Warranty Claims
If your product is outside the 30-day return and refund period, you may refer to the brand warranty for further assistance. To claim a warranty, please contact the nearest brand-authorized service center. Warranty terms vary by brand, and we recommend checking the manufacturer’s policy.
6. Currency Conversion Fees
We do not charge any currency conversion fees. However, if you are paying with a card issued in a currency other than USD, your bank or card provider may apply currency conversion fees. These fees are not imposed by us but are determined by your financial institution. To avoid these additional charges, we recommend using a USD-issued card for payments.
7. Policy Updates & Customer Notification
We may update our Payment and Billing Policy from time to time. When changes are made, we will notify our customers via email and other appropriate communication methods to ensure transparency and awareness.
8. Contact Information
For any payment or billing inquiries, please reach out to us:
Hvacfrontier
Email: info@Hvacfrontier.com
Phone: +1 507 850-0547
Customer ServiceSupport Hours:
Monday–Friday: 10 AM to 6 PM CST
If you need further assistance, you can also reach out through our contact form on our website.