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Bromic Heating
Bromic Heating Platinum Smart-Heat™ 3400W Electric
Bromic Heating Platinum Smart-Heat™ 3400W Electric
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SKU:BH0320021
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The Bromic Heating Platinum Smart-Heat™ 3400W Electric Heater offers powerful outdoor heating in a sleek, space-saving design. Engineered for residential patios, upscale restaurants, and commercial spaces, it provides consistent warmth while complementing modern aesthetics.
Designed with a tinted glass-ceramic screen, this heater ensures even heat distribution while reducing light emissions for a subtle and inviting ambiance. Its wafer-thin profile allows for versatile mounting options, including wall, ceiling, flush-mount, and umbrella installation, making it adaptable for various spaces.
For effortless operation, the heater features single switch activation with optional wireless controls, enabling easy heat adjustments to create personalized comfort zones.
Key Features
✔ 3400W high-performance heating for outdoor comfort
✔ Even heat distribution with a tinted glass-ceramic screen
✔ Slim, modern design with multiple mounting options
✔ Durable stainless steel construction for longevity
✔ Adjustable directional heating for targeted warmth
✔ Simple single switch activation for ease of use
✔ Optional wireless control for smart home integration
✔ Available in Black and White color options
What's Included
✔ Tinted glass-ceramic screen for heat efficiency
✔ Stainless steel construction for durability
✔ Single switch activation for instant heating
✔ Optional wireless control for convenience
✔ Multiple wattage variants available
✔ Color options: Black / White
✔ Installation manual
Specifications
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Power Output: 3400W
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Heating Area: Up to 108 sq. ft.
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Material: Stainless Steel
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Screen Type: Tinted Glass-Ceramic
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Control Options: Single switch, optional wireless control
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Mounting Options: Wall, ceiling, flush-mount, umbrella
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Color Options: Black, White
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Installation Requirement: Must be installed by a licensed technician
Mounting & Installation
This versatile heater is ideal for semi-enclosed outdoor spaces and offers:
✔ Wall-mounted installation for directed heating
✔ Ceiling-mounted or flush-mount integration for a seamless look
✔ Umbrella mounting for space-efficient heating
Note: Installation must be completed by a licensed technician per local electrical codes.
Control Options
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Single Switch Activation for quick and easy operation
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Wireless Dimmer Remote (optional) for adjustable heat output
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Master Remote (optional) for managing multiple heating zones
Bromic Heating Platinum Smart-Heat™ 3400W Electric FAQ
What is the heating coverage area of the Platinum Smart-Heat™ Electric Heater?
The heater provides efficient warmth for areas up to 108 ft², making it ideal for patios and semi-enclosed spaces.
Are there any options for controlling the heater remotely?
Yes, the heater offers optional wireless control, allowing you to adjust settings conveniently from a distance.
Do I need a professional to install the heater?
Yes, installation must be performed by a licensed technician following local electrical codes to ensure safe and effective operation.
What materials are used in the construction of this heater?
The heater is constructed from durable stainless steel and features a tinted glass-ceramic screen to provide even heat distribution.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
