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EcoFlow
EcoFlow Smart Home Panel 2
EcoFlow Smart Home Panel 2
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SKU:EFSmartHomePanel2-US
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EcoFlow Smart Home Panel 2
The EcoFlow Smart Home Panel 2 is an intelligent home power management system, designed to seamlessly integrate home circuits, backup batteries, solar energy, and portable generators for an uninterrupted power supply. With support for up to 3 plug-and-play inverters and 15 stackable 6kWh batteries, this system offers scalable backup power, energy optimization, and cost-saving automation.
Compatible with multiple energy sources, including solar panels and 3-12kW gas generators, the Smart Home Panel 2 provides a hybrid power solution that ensures maximum efficiency in any situation. The automatic switchover feature instantly transitions to backup power during outages, preventing damage to appliances and food spoilage.
The EcoFlow app enables smart energy management, allowing users to monitor power usage, set backup reserves, and optimize energy costs with Time-of-Use (TOU) scheduling. The Storm Warning Mode automatically prioritizes battery recharging within 24 hours, ensuring reliable power during extreme weather conditions.
Designed for modern homes, the EcoFlow Smart Home Panel 2 features a durable, weatherproof NEMA 3R enclosure, a compact, space-saving modular design, and easy installation. Whether for grid independence, home automation, or emergency backup, this panel delivers versatile and intelligent energy control.
Key Features
- Supports 3 Inverters & 15 Batteries – Expandable backup power up to 90kWh
- Seamless Auto Switchover – Instantly switches to backup power during outages
- Multi-Source Compatibility – Supports solar panels, portable gas generators (3-12kW), and grid power
- Smart Energy Management – App-controlled TOU scheduling, backup reserve mode, and self-power settings
- Storm Warning Mode – Auto-recharge within 24 hours to prepare for extreme weather
- Space-Saving Modular Design – Two compact units: Battery Connection Box + Distribution Panel
- Durable & Weatherproof – NEMA 3R enclosure for outdoor installation
- Wi-Fi, Bluetooth & Ethernet Connectivity – Monitor and control from anywhere via the EcoFlow app
Specifications
- Weight (Distribution Panel + Battery Connection Box): 52.8 lbs (23.9 kg)
- Dimensions (Panel + Battery Box): 32.4 × 15 × 6.7 in (82.3 × 38 × 17 cm)
- Standby Power Consumption: ≤5W
- Operating Temperature: –22°F to 122°F (–30°C to 50°C)
- Storage Temperature: –40°F to 158°F (–40°C to 70°C)
- Humidity: 100%
- Connectivity: Wi-Fi, Bluetooth, Ethernet
- Protection Rating: NEMA 3R (Distribution Panel), NEMA 1 (Battery Connection Box)
- Warranty: 10 years
Package Includes
- 1 x EcoFlow Smart Home Panel 2 (Glass door & deadfront cover packaged separately)
- 1 x EcoFlow Power Input/Output Cable
- 1 x Marking-Off Template
- 1 x Installation Guide
- 1 x Warranty Card
Warranty & Support
Enjoy a 10-year warranty, ensuring long-term durability and high-performance reliability.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
