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Infratech
Infratech Home Management Systems - Smart Heating Control for Residential & Commercial Use
Infratech Home Management Systems - Smart Heating Control for Residential & Commercial Use
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SKU:30-4061
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The Infratech Home Management System offers seamless integration of electric heaters into smart home and commercial automation systems. Designed for restaurants, nightclubs, resorts, and stadiums, this customizable control solution provides efficient temperature management, energy savings, and ease of operation.
With solid-state relay panels, users can create multiple heating zones, adjust heat intensity, and set timed functions for enhanced convenience and efficiency. As a UL 508 Listed Control Manufacturer, Infratech ensures high-quality, tested custom controls tailored to specific project needs.
Key Features
✔ Seamless smart home integration for remote heating control
✔ Adjustable heating intensity and programmable timer functions
✔ Multi-zone heating control for customized comfort
✔ Custom-built relay panels designed for project-specific applications
✔ UL 508 Listed manufacturer ensuring quality and safety compliance
✔ Compatible with Lutron™, Crestron™, Control4™, and other top automation systems
✔ Industry-leading 3-year warranty on controls and panels
Specifications
- Integration: Compatible with major home automation systems
- Control Interface: Home Management Panel with remote programming options
- Smart Features: Ability to save heat settings for off-site access via mobile devices
- Relay Panel Customization: Supports multiple heating zones, with custom wiring diagrams
- UL Certification: UL 508 Listed Control Manufacturer for safety and reliability
- Expandable System: Additional relay panels available for larger installations
Control & Automation Features
✔ Adjust heat settings remotely from your home automation system
✔ Create multiple heating zones for independent temperature control
✔ Maximize energy efficiency with programmable timer functions
✔ Save preferred heat settings for easy recall via mobile device access
Compatibility
The Infratech Home Management System seamlessly integrates with leading automation platforms, including:
✔ Lutron™
✔ Crestron™
✔ Control4™
✔ Other top-selling smart home systems
Manuals
Manuals:
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
