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Infratech
Infratech W48 Flush Mount Frame for 48-Inch Heaters - Seamless Ceiling Installation (18-2302)
Infratech W48 Flush Mount Frame for 48-Inch Heaters - Seamless Ceiling Installation (18-2302)
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SKU:18-2302
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The Infratech W48 Flush Mount Frame (18-2302) provides a clean, recessed installation for 48-inch Infratech heaters, ensuring a seamless and modern aesthetic in residential and commercial spaces. Designed for flat ceiling applications, this frame allows the heater to blend effortlessly into patios, decks, and indoor areas, making it an ideal choice for high-end installations.
Built from premium-quality materials, this durable frame withstands heat exposure while maintaining structural integrity. It must be installed with 2" x 8" studs, and a licensed contractor is required for proper flush mounting.
Key Features
✔ Custom fit for 48-inch Infratech heaters
✔ Flush-mounted design for a sleek, integrated appearance
✔ Durable construction to withstand heat and environmental conditions
✔ Recessed installation for a modern, polished look
✔ Ideal for patios, decks, and indoor spaces
✔ Comes with all necessary hardware for easy setup
✔ Compatible with W-Series & WD-Series heaters
Specifications
- Model Number: 18-2302
- Material: High-quality heat-resistant construction
- Frame Size: Custom fit for 48-inch heaters
- Mounting Type: Flush Mount (Flat Ceilings Only)
- Compatible Heaters: W-Series & WD-Series (48-inch models)
- Minimum Ceiling Support Requirement: 2" x 8" studs
- Installation Requirement: Licensed contractor recommended
Installation & Usage Notes
✔ Must be installed on a flat ceiling – heaters cannot be flush-mounted on sloped ceilings
✔ Avoid installation near ceiling fans or light fixtures
✔ Includes all necessary mounting hardware for a secure installation
✔ Seamless recessed design enhances the aesthetic of modern outdoor and indoor spaces
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
