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MRCOOL
MRCOOL DIY 36,000 BTU Dual Zone Mini Split Air Conditioner Heat Pump
MRCOOL DIY 36,000 BTU Dual Zone Mini Split Air Conditioner Heat Pump
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SKU:DIY-MULTI4-36HP230C
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Achieve year-round comfort in up to three separate zones with the MRCOOL DIY 5th Gen Multi-Zone 36,000 BTU 22 SEER2 Ductless Heat Pump Split System. Each of the included indoor air handlers delivers 12,000 BTU of heating or cooling power—ideal for spaces up to 550 sq. ft.
This DIY-friendly system is designed for quick and simple installation without the need for specialized tools or professional training, saving you thousands in installation costs. Thanks to MRCOOL’s patented Pre-Charged Quick Connect line sets with eco-friendly R-454B refrigerant, setup is straightforward and stress-free. Step-by-step video guides are available to walk you through the process.
All-Season Comfort with Smart Control
This ductless system works as a heat pump—pulling heat from outside air even in colder months—and functions as an air conditioner and dehumidifier when needed. You can manage the system using the included remotes or via the MRCOOL Smart Controller app, compatible with both Android and iOS. Prefer voice control? Easily integrate with Amazon Alexa or Google Home for hands-free convenience.
Each air handler features a digital display that shows room temperature, system alerts, and error codes for easy troubleshooting. You can also mute individual units to reduce LED brightness and disable sound alerts—perfect for bedrooms or quiet spaces.
Flexible Features for Total Control
• Auto Mode: Set your preferred temperature, and the system will automatically adjust output to maintain comfort.
• Dry Mode: Removes excess humidity while keeping the room temperature consistent.
• Sleep Mode: Saves energy overnight by gradually adjusting temperature over an 8-hour cycle.
• Timer Function: Schedule your system to turn on/off at specific times to reduce energy usage.
In the event of a power outage, your settings are saved and the system will restart automatically when power is restored.
Expandable and Customizable
This 36K BTU model supports up to four indoor units, but if you need even more coverage, the DIY Multi-Zone 48,000 BTU system supports up to five indoor units.
Built for Peace of Mind
The MRCOOL DIY Multi-Zone system is backed by a 7-year compressor warranty, 5-year parts warranty, and a limited lifetime compressor warranty. You’ll also benefit from automatic alerts for filter cleaning and low refrigerant levels, helping you keep your system running smoothly year-round.
Whether you’re heating your home in the winter, cooling it in the summer, or removing moisture in damp weather, the MRCOOL DIY Multi-Zone 36,000 BTU system delivers powerful, customizable comfort in every room.
Key Features
- DIY-friendly installation – Pre-Charged Quick Connect Line Sets require no vacuuming or special tools.
- Multi-zone capability – Supports up to 4 indoor units for customizable climate control.
- High-efficiency performance – 21.5 SEER rating and DC inverter technology for energy savings.
- Weather-resistant durability – Gold Fin® coating protects against corrosion and harsh weather.
- Eco-friendly refrigerant – Uses R-410A refrigerant for an environmentally conscious solution.
- Reliable warranty coverage – 7-year compressor, 5-year parts warranty (lifetime warranty available with registration).
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
