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MRCOOL
MRCOOL DIY 4th Gen 36K BTU 2-Zone Mini Split with 18K + 18K Air Handlers, Pre-Charged Line Sets, and Smart Control
MRCOOL DIY 4th Gen 36K BTU 2-Zone Mini Split with 18K + 18K Air Handlers, Pre-Charged Line Sets, and Smart Control
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SKU:DIYM236HPW03C00
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Upgrade your home's climate control with the MRCOOL DIY 4th Gen 36K BTU Multi-Zone Mini Split, designed for easy self-installation without professional assistance. This system includes a 36K BTU condenser paired with two 18K BTU wall-mounted air handlers, ensuring powerful heating and cooling for dual-zone climate control. The pre-charged Quick Connect Line Sets simplify setup, allowing seamless installation without specialized tools.
Built for efficiency, this high-SEER system offers energy savings while delivering consistent comfort year-round. Its Gold Fin® condenser provides corrosion resistance, making it ideal for coastal regions. With smart WiFi control, you can manage temperatures remotely using the SmartHVAC app, Google Assistant, or Amazon Alexa.
Ideal for homes, offices, workshops, or garages, the MRCOOL DIY multi-zone mini split system offers a versatile, cost-effective, and highly efficient heating and cooling solution.
Key Features
- 36K BTU Multi-Zone Condenser: Supports up to four air handlers for customized climate control.
- Dual 18K BTU Air Handlers: Covers up to 750 sq. ft. per zone with multiple operation modes, including cooling, heating, dehumidification, and sleep mode.
- Quick Connect Pre-Charged Line Sets: Simplifies installation without vacuuming or special tools.
- Smart Control: Control via SmartHVAC app, Amazon Alexa, or Google Assistant for remote access.
- High Efficiency: 21.5 SEER2 & 8.5 HSPF-5 for reduced energy costs.
- Durable Gold Fin® Condenser: Corrosion-resistant for long-lasting performance, ideal for coastal climates.
- Low-Temperature Heating: Provides consistent warmth even in -13°F conditions.
- Extended Warranty: 7-year compressor warranty & 5-year parts warranty.
Specifications
Condenser (36K BTU)
- Dimensions: 37.24"W x 16.14"D x 31.89"H
- Cooling Capacity: 36,000 BTU
- Heating Capacity: 36,000 BTU
- Electrical Requirement: 208-230V/60HZ/27-45A
- SEER: 21.5
- HSPF: 8.5
- Outdoor Temp Range (Cooling): 5°F - 122°F
- Outdoor Temp Range (Heating): -13°F - 75.2°F
Air Handler (18K BTU)
- Dimensions: 31.57"W x 7.44"D x 11.69"H
- Coverage: 501 - 750 sq. ft.
- Operating Modes: Auto, Cool, Heat, Dry, Fan Only, Sleep, Quiet
- Smart Control: Works with SmartHVAC app, Alexa, and Google Assistant
- Electrical Requirement: 208V-230V/60HZ/3-15A
Line Set (16 ft.)
- Pre-Charged with R-410A Refrigerant
- Liquid Line Size: 1/4"
- Suction Line Size: 1/2"
- Compatible With: 9K, 12K, & 18K BTU Air Handlers
What’s Included
✔ 1 x 36K BTU MRCOOL DIY 4th Gen Multi-Zone Condenser
✔ 2 x 18K BTU MRCOOL DIY Wall Mount Air Handlers
✔ 2 x 16 ft. Pre-Charged Quick Connect Line Sets
✔ 2 x Remote Controls
✔ 2 x Wall Sleeves
Manuals
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
