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MRCOOL
MRCOOL® ProDirect 5 Ton 15 SEER2 Split System Air Handler - Multiposition
MRCOOL® ProDirect 5 Ton 15 SEER2 Split System Air Handler - Multiposition
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SKU:HAH15060
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The MRCOOL® ProDirect 5 Ton 15 SEER2 Split System Air Handler is a high-efficiency HVAC solution designed to deliver consistent home comfort year-round. With multiposition installation options, this unit provides flexibility, energy savings, and superior airflow for large residential spaces.
Equipped with a sturdy "A" shaped evaporator coil, this air handler effectively removes excess moisture and heat, ensuring optimal indoor climate control. The three-speed direct drive blower motor distributes air quickly and efficiently, maintaining comfort without increasing energy costs.
For enhanced cold-weather performance, the unit is compatible with auxiliary electric heat kits (available in 5kW, 7.5kW, 10kW, 15kW, and 20kW options). Its removable filter ensures clean air circulation, while the galvanized steel cabinet protects against corrosion and external damage.
This air handler is AHRI-certified, ETL-listed, and backed by a 10-year parts warranty, making it a reliable and durable choice for your home comfort needs.
Key Features
✔ 5 Ton capacity for powerful heating and cooling performance
✔ 15 SEER2 efficiency rating for energy savings
✔ Multiposition installation – adaptable for various home layouts
✔ Three-speed direct drive blower motor for efficient air distribution
✔ "A" shaped evaporator coil for superior moisture and heat removal
✔ Compatible with auxiliary heat kits for enhanced heating options
✔ Removable filter for easy maintenance and improved air quality
✔ Durable galvanized steel cabinet for long-lasting protection
✔ AHRI-certified & ETL-listed for safety and efficiency
✔ 10-year parts warranty with registration
Specifications
- Brand: MRCOOL®
- Series: ProDirect Split System Air Handler
- Model: HAH15060
- Tonnage: 5 Ton
- SEER2 Rating: 15
- CFM: 1580
- Voltage: 208-230V
- Phase: 1
- Cycle: 60 Hz
- Decibel Rating: 60 dBA
- Auxiliary Heater Included: No
- Auxiliary Heater Available: Yes
- Available Heater Sizes: 5kW, 7.5kW, 10kW, 15kW, 20kW
Dimensions & Weight
- Depth: 24 in
- Height: 53 1/8 in
- Width: 22 in
- Net Weight: 162 lbs
- Gross Depth: 25.2 in
- Gross Height: 54 3/4 in
- Gross Width: 28 in
- Gross Weight: 175 lbs
Certifications & Warranty
✔ ETL Listed for compliance with safety standards
✔ AHRI Certified for efficiency and performance
✔ 10-Year Registered Parts Warranty for long-term reliability
✔ Proposition 65 Warning – Contains chemicals as required by law
Manuals
| Brochure |
| Installation Guide |
| Warranty Doc |
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
