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MRCOOL
MRCOOL Smart Wi-Fi Mini-Stat Thermostat – Compatible with Mini-Split & Central HVAC
MRCOOL Smart Wi-Fi Mini-Stat Thermostat – Compatible with Mini-Split & Central HVAC
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SKU:MST05
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Upgrade your home's climate control with the MRCOOL Smart Wi-Fi Mini-Stat (MST05), a versatile smart thermostat designed for MRCOOL mini-split and central HVAC systems. With Wi-Fi connectivity and SmartHVAC app integration, this thermostat allows you to adjust temperature, fan speed, and operation modes remotely, ensuring optimal comfort and energy savings.
Featuring AI-powered temperature control, advanced scheduling, and zone management, the Smart Mini-Stat offers intelligent automation for seamless climate management. Its freeze protection, temperature lock, and offline functionality ensure continuous comfort and security, even in extreme conditions.
With easy DIY installation, multiple mounting options, and a hardwired power connection, the MRCOOL Smart Wi-Fi Mini-Stat is the ultimate smart solution for enhancing home energy efficiency and customizing climate control to your needs.
Key Features
✔ Smart Energy Management – Optimizes HVAC performance to reduce energy costs
✔ DIY-Friendly Installation – Mount on a wall, table stand, or hardwire for easy setup
✔ Comfy Max Intelligence – AI-powered adaptive temperature control prevents overcooling or overheating
✔ Remote Access & App Control – Adjust settings via the MRCOOL SmartHVAC app from anywhere
✔ Custom Scheduling & Zone Control – Create personalized schedules and manage multiple zones independently
✔ Freeze Protection & Temperature Lock – Prevent extreme temperature fluctuations and maintain indoor comfort
✔ Offline Functionality – Retain control even when Wi-Fi is down
✔ Hardwired Power Connection – Ensures continuous operation without batteries
✔ Conflict-Free Operation – Prevents multiple air handlers from conflicting heating and cooling modes
Specifications
- Compatibility: Works with MRCOOL Mini-Split & Central HVAC Systems
- Connectivity: Wi-Fi enabled with SmartHVAC app support
- Mounting Options: Wall mount (adapter included), table stand, or hardwired setup
- Smart Features: AI-powered temperature adjustments, location-based automation, and custom scheduling
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
