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MRCOOL
MRCOOL® VersaPro 2 Ton 16.7 SEER2 Central Ducted Air Handler
MRCOOL® VersaPro 2 Ton 16.7 SEER2 Central Ducted Air Handler
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SKU:MVP-24-HP-MUAH-230-25
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The MRCOOL® VersaPro 2 Ton Central Ducted Air Handler is a high-efficiency heating and cooling solution designed to provide year-round comfort while reducing energy costs. With an impressive 16.7 SEER2 rating, this unit efficiently covers up to 1,000 square feet, making it a perfect upgrade from older, less efficient systems.
Constructed with painted galvanized steel, this air handler ensures long-term durability and quiet operation, with sound levels as low as 38 dBA. It features multiple installation configurations, including upflow, downflow, and horizontal orientations, for maximum flexibility in home layouts.
For hassle-free installation, the included 25-foot Quick Connect® precharged line set is factory-filled with R-410A refrigerant, eliminating the need for vacuuming and simplifying the process. The removable air filter and self-diagnostic panel make maintenance quick and convenient by enabling easy error detection.
For enhanced climate control, the unit includes a Follow Me wireless remote, which automatically adjusts the airflow based on your location in the room. A wired thermostat is also included for precise and reliable temperature adjustments.
Backed by a 10-year parts and compressor warranty, the MRCOOL® VersaPro Air Handler delivers powerful performance, efficient operation, and long-term reliability.
Key Features
✔ 2 Ton capacity – ideal for spaces up to 1,000 sq. ft.
✔ 16.7 SEER2 rating for improved energy efficiency and cost savings
✔ Flexible installation options – upflow, downflow, or horizontal configuration
✔ Quick Connect® precharged line set for easy, vacuum-free installation
✔ Quiet operation with noise levels as low as 38 dBA
✔ Durable painted galvanized steel construction for long-lasting performance
✔ Self-diagnostic panel for quick troubleshooting and maintenance
✔ Removable air filter for easy cleaning and improved air quality
✔ Follow Me remote sensor adjusts airflow based on your location
✔ Includes a wired thermostat for precise temperature control
✔ AHRI-certified and smart home compatible
✔ 10-year parts and compressor warranty for peace of mind
Specifications
- Brand: MRCOOL®
- Series: VersaPro Central Ducted Air Handler
- Model: MVP-24-HP-MUAH-230-25
- Tonnage: 2 Ton
- Coverage Area: Up to 1,000 sq. ft.
- SEER2 Rating: 16.7
- Voltage: 208-230V
- Phase: 1
- Cycle: 60 Hz
- Max Fuse Breaker: 15A
- Min Circuit Ampacity: 4A
- Rated Load: 3A
- Decibel Rating:
- Low: 38 dBA
- Medium: 41.5 dBA
- High: 43 dBA
Refrigerant & Line Set Details
- Max Line Set Length: 98.42 ft
- Liquid Line Size: 3/8"
- Suction Line Size: 5/8"
Dimensions & Weight
- Depth: 17.52 in
- Height: 45 in
- Width: 21.02 in
- Net Weight: 106.48 lbs
- Gross Depth: 20.87 in
- Gross Height: 48.62 in
- Gross Width: 26.57 in
- Gross Weight: 132.72 lbs
Smart & Compliance Features
✔ Smart Home Compatible – Works with app-based controls
✔ AHRI Certified for efficiency and performance
✔ Self-Diagnostic System for quick troubleshooting
✔ 10-Year Parts & Compressor Warranty for long-term reliability
Manuals
Brochure |
Install Manual |
Warranty Doc |
AHRI Cert |
Energy Guide |
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
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