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Pioneer
Pioneer 24,000 BTU 17 SEER2 Ducted Central Split Air Conditioner & Heat Pump System
Pioneer 24,000 BTU 17 SEER2 Ducted Central Split Air Conditioner & Heat Pump System
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SKU:DYR1824GMFI18R
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The Pioneer 24,000 BTU Ducted Central Split System is a high-efficiency heating and cooling solution, delivering powerful, year-round climate control for homes up to 800 sq. ft. Featuring DC inverter technology, this Energy Star™ Cold-Climate Certified system provides optimal performance in extreme temperatures, with low-ambient heating down to -13°F and cooling in temperatures up to 122°F.
This ultra-flexible system supports long refrigerant line runs (up to 164 ft.) and vertical height differences (up to 98 ft.) for seamless integration into various home layouts. The side-discharge outdoor condenser optimizes space efficiency while offering durability in harsh weather conditions.
With variable-speed operation, the twin rotary inverter compressor adjusts output between 25% and 110%, ensuring precise temperature control while minimizing energy consumption. The included 5 kW electric strip heater provides supplemental heating for enhanced cold-weather performance.
Backed by a 5-year limited parts and compressor warranty, this system offers exceptional comfort, energy efficiency, and reliability.
Key Features
✔ 24,000 BTU cooling capacity with 17 SEER2 / 9.8 EER2 efficiency
✔ 23,000 BTU heating capacity with 8.3 HSPF2 / 3.4 COP2 efficiency
✔ Variable-speed DC inverter technology for precise climate control
✔ Energy Star™ Cold-Climate Certified for high-efficiency heating in extreme cold
✔ Low-ambient heating down to -13°F for year-round performance
✔ Full-capacity cooling up to 122°F for hot-weather reliability
✔ Side-discharge condenser for space-saving installation
✔ Supports up to 164 ft. refrigerant line length and 98 ft. height difference
✔ 5 kW electric strip heater included for supplemental heating
✔ Ultra-quiet operation – indoor unit 55 dB(A), outdoor unit 54 dB(A)
✔ AHRI-certified & ETL-listed for efficiency and compliance
✔ 5-year parts and compressor limited warranty
Specifications
Performance Data:
- Cooling Capacity: 24,000 BTU/H (Max: 26,000 BTU/H)
- Cooling Efficiency: SEER2: 17.0, EER2: 10.9
- Heating Capacity: 23,000 BTU/H (Max: 26,000 BTU/H)
- Heating Efficiency: HSPF2: 8.3, COP2: 3.4 (47°F) / 2.16 (5°F)
- Voltage: 208-230V, 60Hz, 1 Phase
- Refrigerant Type: R-410A (Pre-charged for up to 25 ft.)
- Operating Temperature Range:
- Heating: -13°F to 75°F
- Cooling: 5°F to 122°F
Indoor Unit (DR024GHFD18HT2):
- Airflow: 800 CFM
- Sound Level: 55 dB(A)
- Fan Motor Type: Multi-Speed ECM
- Dimensions (W×D×H): 19-5/8 × 21-5/8 × 46-1/8 in
- Weight: 136 lbs (Net) / 159 lbs (Gross)
Outdoor Unit (YH1824GHFD18R2):
- Sound Level: 54 dB(A)
- Metering Device: EXV
- Dimensions (W×D×H): 33-7/8 × 12-1/4 × 26-3/8 in
- Weight: 112 lbs (Net) / 121 lbs (Gross)
Smart & Compliance Features
✔ Energy Star™ Cold-Climate Certified for maximum efficiency
✔ High-performance twin rotary inverter compressor
✔ Pre-charged outdoor unit for easy installation
✔ Communicating system with dedicated signal transmission
✔ AHRI-certified & ETL-listed for industry compliance
✔ 5-Year Limited Parts & Compressor Warranty for peace of mind
Brochures
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Below, you’ll find answers to common questions about ordering, shipping, returns, warranties, and more. If you need further assistance, feel free to contact us or call us at +1 507 850-0547.
1. Ordering & Payments
What payment methods do you accept?
We accept the following payment methods:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
• Digital Wallets: Google Pay, Apple Pay, and Shop Pay.
Can I modify or cancel my order after placing it?
Orders are processed immediately to ensure fast shipping. If you need to make changes, please contact us as soon as possible. However, modifications are not guaranteed once the order has been processed.
Do you offer financing or payment plans?
Currently, we do not offer financing options. All orders must be paid in full at checkout.
How do I confirm my order was placed successfully?
Once your order is placed, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact our support team.
2. Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 3-7 business days. Delivery times may vary based on location and product availability.
Do you offer expedited shipping?
Yes, expedited shipping options may be available at checkout. Contact us for details.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s status.
Do you ship internationally?
No, we currently ship only within the United States.
What should I do if my order arrives damaged?
If your item arrives damaged, take photos and contact our customer support within 48 hours of delivery. We will assist you in resolving the issue.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, you can request a return within 30 days of delivery, provided the item is unused and in its original packaging.
How do I initiate a return?
Contact our support team with your order details to start the return process.
Are there restocking fees for returns?
Some returns may be subject to a restocking fee, depending on the product. Please review our Return & Refund Policy for details.
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is inspected.
What if I received the wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
4. Warranty & Support
How do I claim a product warranty?
Each brand has its own warranty policy. After our 30-day return period, you must contact the manufacturer directly for warranty claims.
Where can I register my product for warranty?
Visit the manufacturer’s website and complete their registration form:
• MRCOOL
• Pioneer
• Costway
• Whynter
• Airfree
• EcoFlow
Who do I contact for warranty support?
Contact the manufacturer using the links above. If you need guidance, our support team is available to assist.
5. Privacy & Security
How is my personal information protected?
We use Shopify’s secure platform with industry-standard encryption to protect your personal data.
Do you store payment details?
No, we do not store payment information. Transactions are securely processed via Shopify Payments and other third-party providers.
Can I opt out of marketing emails?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
How do I modify or delete my personal data?
Contact us with your request, and we will process it as per our Privacy Policy.
6. General & Contact Information
How can I contact customer support?
You can reach us via:
📧 Email: info@hvacfrontier.com
📞 Phone: +1 507 850-0547
What are your customer service hours?
We are available Monday – Friday, 10:00 AM – 6:00 PM CST.
Still Have Questions?
If your question isn’t listed here, feel free to contact us or call us at +1 507 850-0547. We’re happy to assist you!
